Network Services
Whether you are looking to enhance your network or grow your footprint business, we can help.
Customer Support:
Live support solutions that help customer support with live help functionality that can be proactively pushed to visitors to your site or requested by the consumer.
Customer Support Features:
- Unlimited Operators, Departments, and Users
- Live Support with Visitors on your site in real-time
- Proactive Chat Invites
- Chat Transcripts and Logging
- Page and Referral Tracking
- Canned Messages
Content Management Systems:
We deliver dynamic Content Management Systems (CMS) that offer a broad range of features and services including user administration, authorization/authentication, publishing workflow, discussion capabilities, news aggregation, metadata functionalities using controlled vocabularies and XML publishing for content sharing purposes. These portals are equipped with a powerful blend of features and configurability, we support a diverse range of web projects ranging from personal weblogs to large community-driven sites.
Content Management Features:
- User Management
- Media Manager
- Language Manager
- Banner Management
- Contact Management
- Polls
- Searching
- News Aggregator
- Web-based Administration
- Content Management
- Syndication and Newsfeed Management
- Menu Manager
- Template Management
- Integrated Help System
- System Features
- Web Services
- Powerful Extensibility
- Analysis, Tracking and Statistics
- Logging and Reporting
Leads Management Systems:
We deploy and support full-featured CRM software ideal for small and medium businesses. With low-cost product support available to production users that need reliable support. CRM facilitates collaboration and increases productivity in your company: accelerate internal communication, simplify your customer and contact management and manage your data in a flexible, easy-to-follow manner with one single application.
Leads Management Features:
- Sales Force Automation
- Customer Support & Service
- Marketing Automation
- Inventory Management
- Activity Management
- Productivity Add-ons
- Reports & Dashboards
- Product Customization
- Security Management
- E-mail Integration
- Customization and Configurability
Ad Management Systems:
We can create your own classifieds website to manage your ad campaign and to maximize the value of your online ad inventory.
Ad Management Features:
- Control your own infrastructure
- Customize the software to meet your specific needs
- Use the API to connect ad serving with your business systems
- Extend the ad server with the plug-in framework
Project Management:
Our project management web portals will help your organization communicate, collaborate and get things done. The function is similar to commercial groupware/project management products, but allows the freedom and scalability of self-hosting. We offer web-based application for managing tasks, projects and teams through intuitive web interfaces.
- Simple Web Based User Experience
- Simple/Advanced Issue Pages
- Multiple Projects per Instance
- Support for Projects, Sub-Projects, and Categories
- Change Log Support
- My View Page
- Search and Filter
- Simple/Advanced Filters
- Shared Filters (across users / projects)
- Built-in Reporting (reports / graphs)
- Custom Fields
- Email Notifications
- Attachments (can be saved on server or in a database – can also be backup to an FTP account)
- Issue Change History
- RSS Feeds (news, issues matching saved filters, issues matching a specific project)
- Customizable Issue Workflow
- Sponsorships Support – users are able to place bounties or sponsorships for specific issues, and developers can track such sponsorships / payments.
- Anonymous Access
- Export to CSV, Microsoft Excel, Microsoft Word